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Ops

Briefing

Operations

Member health · engagement · onboarding · at-risk · reactivation
Paying members
192
+17 net · June
Active (35d)
222
checked in within 35d
Check-ins (35d)
2,336

Member health (Everett)

Active members, check-in volume, no-shows, and engagement from PushPress Core + Grow.

data as of 2026-07-17
Paying members
187
KPI Member Count · June
Active (35d)
222
≥1 check-in, trailing 35 days
Check-ins (35d)
2,336
No-shows
79
report period
Late cancels
75
report period
Avg check-ins / member
4.29
report period
Zero check-ins
68
members idle all period
PushPress active
226
raw — incl. paused/trial
Check-ins (period)
970
Check-ins by weekday · week of 2026-07-12
Monday
78
Tuesday
94
Wednesday
69
Thursday
74
Weekly check-in volume · last 8 weeks
2026-05-24
406
2026-05-31
381
2026-06-07
479
2026-06-14
458
2026-06-21
479
2026-06-28
442
2026-07-05
427
2026-07-12
315
Busiest sessions
Functional Fitness Class
2095
Butts and Guts
84
Butts and Guts 8a.m.
83
Open Gym
21
Summer Sweat Sesh
21
Culture Fitness Consultation
13

Source: PushPress Core + Grow pulls. "Active (35d)" is the trailing-window check-in count; "PushPress active" is the raw account number (includes paused / trial) and over-counts the paying base.

New-member onboarding (Brad)

The 0–30 day window — new joins, milestones, and onboarding members slipping at-risk.

data as of 2026-07-16
In window
55
New (24h)
3
Milestones today
2
At risk
14
Graduating
0
New members
Courtenay CampbellDay 1joined 2026-07-15
Francisca TheodoreDay 1joined 2026-07-15
Shelby BandulaDay 1joined 2026-07-15
Milestones
Kirsty MollerDay 30Day 30 · bingo audit + 30-day photo
Melia PavloffDay 30Day 30 · bingo audit + 30-day photo
At-risk in onboarding
Liliana HernandezDay 1515d since check-in (none yet)
Kandis GilmoreDay 1614d since check-in (last 2026-07-02)
Maria HernandezDay 165d since check-in (last 2026-07-11)
Marlene HernandezDay 1712d since check-in (last 2026-07-04)
Phil LewisDay 179d since check-in (last 2026-07-07)
Danielle WeatherlyDay 2416d since check-in (last 2026-06-30)
Mayra GonzalezDay 2423d since check-in (last 2026-06-23)
Samantha ContrerasDay 2523d since check-in (last 2026-06-23)
Maddie PuccettiDay 2819d since check-in (last 2026-06-27)
Robin O'BrienDay 2821d since check-in (last 2026-06-25)
Juan MadrigalDay 299d since check-in (last 2026-07-07)
Marie KendallDay 2928d since check-in (last 2026-06-18)
Kirsty MollerDay 306d since check-in (last 2026-07-10)
Melia PavloffDay 3022d since check-in (last 2026-06-24)

Week of 2026-07-072026-07-13: 4 new · 14 bingo marks · 173 at-risk flags (up). Source: Brad's onboarding pipeline.

At-risk members (Chris)

Established members trending toward churn — retention outreach.

Chris's at-risk digest fills here from his morning blurb. He works the established-member churn lane; the full list lives in his daily run.

Lapsed-member reactivation (Vinny)

Members who've already lapsed — win-back outreach.

Vinny's reactivation status fills here once his routine emits a blurb — lapsed members worked, win-back drafts queued.